Terms of Service

1.1. These Terms of Service (hereinafter referred to as "Terms") define the procedure for using the NeuroPlume platform (hereinafter referred to as "Service", "Platform") and regulate the relationship between the Service administration and users.

1.2. The NeuroPlume Service is an IT platform that provides tools for business process automation and integration with CRM systems.

1.3. By using the Service, the User expresses their full agreement with these Terms without any reservations or limitations.

1.4. If the User disagrees with any provisions of these Terms, they must stop using the Service.

2.1. Administration — persons managing the Service, acting on behalf of NeuroPlume.

2.2. User — a person using the NeuroPlume Service.

2.3. Content — any information posted by the User in the Service (texts, images, files, data).

2.4. Account — User's account in the Service containing personal information and settings.

3.1. The Administration grants the User the right to use the NeuroPlume Service in accordance with these Terms.

3.2. The Service is provided as Software as a Service (SaaS) through a web interface.

3.3. Service functionality may include: integration with CRM systems, business process automation, analytical tools, and other capabilities.

4.1. To access the extended functionality of the Service, the User must complete the registration procedure.

4.2. During registration, the User undertakes to provide accurate and complete information about themselves.

4.3. The User is responsible for maintaining the security of their account data and all activities conducted on their behalf.

4.4. The User must immediately notify the Administration of any unauthorized access to their account.

5.1. The User has the right to:

• Use the Service in accordance with its functional purpose
• Receive technical support within the selected tariff plan
• Contact the Administration with questions related to the Service operation

5.2. The User is obligated to:

• Comply with these Terms of Service
• Not disrupt the Service functionality
• Not use the Service for illegal purposes
• Timely pay for used services according to the selected tariff
• Ensure the security of their account credentials

6.1. When using the Service, the User is prohibited from:

• Uploading, storing, publishing, distributing content that violates third party rights
• Using the Service to send spam or unsolicited messages
• Attempting to gain unauthorized access to Service systems
• Using automated means to collect information from the Service without permission
• Creating false accounts or impersonating another person
• Disrupting the stability and security of the Service

7.1. All exclusive rights to the Service and its individual elements belong to the Administration or rights holders.

7.2. The User retains rights to the content they post but grants the Administration a license to use it within the Service functionality.

7.3. Use of Service elements without permission from rights holders is prohibited.

8.1. Processing of Users' personal data is carried out in accordance with the Privacy Policy.

8.2. The Administration undertakes to ensure the confidentiality of User data and apply necessary protection measures.

8.3. The Administration does not transfer personal data to third parties, except in cases provided by law.

9.1. The Administration is not liable for:

• Temporary cessation of Service operation due to maintenance work
• Data loss resulting from technical failures, provided reasonable measures to prevent them were taken
• Actions of third parties that disrupt Service operation
• Consequences of Service use by the User in violation of these Terms

9.2. The User bears full responsibility for the content they post and the consequences of its use.

9.3. In case of violation of these Terms, the User compensates the Administration for damages incurred.

10.1. The Administration reserves the right to modify these Terms unilaterally.

10.2. Notification of changes is posted on the Service website at least 7 days before the changes take effect.

10.3. Continued use of the Service after changes are made means the User agrees to the new terms.

11.1. The User may terminate use of the Service at any time by deleting their account.

11.2. The Administration may suspend or terminate the User's access to the Service in case of violation of these Terms.

11.3. Upon termination of Service use, User data may be deleted in accordance with the Privacy Policy.

12.1. The laws of the Russian Federation apply to the relationship between the Administration and the User.

12.2. All disputes are resolved through negotiations, and if agreement cannot be reached — through legal proceedings.

12.3. If any provision of these Terms is deemed invalid, the remaining provisions remain in force.

12.4. These Terms constitute the complete agreement between the parties regarding the use of the Service.