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SpeechMetrics

Speech analytics for sales teams

You analyze individual calls manually and build plans on intuition — but you only see a small fraction of what happens in negotiations.

SpeechMetrics gives you full control: see every call clearly, know exactly where deals are lost and what needs to be fixed right now.

What problems do we solve?

What problems do we solve?

Key sales department problems that prevent growth

95% of calls — a black box

Manual listening doesn't scale. You control 2-5% of conversations, the rest is guesswork.

Problems surface when the customer is already gone. Mistakes repeat because no one sees them.

Decisions based on gut feeling

Why do some managers sell and others don't? Which scripts work? At what stage do deals fall through?

Without data — only subjective assessments and debates. Everyone is sure they're right.

Sales leaders firefighting

Listening, reviews, reports — routine consumes 80% of a manager's time.

No energy left for coaching and team development. Operations instead of strategy.

New hires take months to ramp up

Everyone learns sales through trial and error. Best practices aren't transferred systematically.

Time to productivity — 3-6 months instead of 3-4 weeks. Hiring investment doesn't pay off.

SpeechMetrics Capabilities

SpeechMetrics Capabilities

A unified solution helps sales departments increase work efficiency, improve negotiation quality, and boost deal conversion rates.

360° sales department analytics

Complete efficiency picture: from overall metrics to detailed analysis of each call.
Multi-level analysis of teams, departments, and managers with trend identification and problem areas.
Interactive charts, tables, and diagrams with performance dynamics provide complete process understanding for informed decision-making.

Script execution control

The system automatically tracks every step of negotiations: from greeting to deal closure.
See exactly where the manager deviated from the script and lost the client.
Turn even beginners into professionals with +47% conversion to sales.

Systematic objection handling

Create a unified standard for objection handling for the entire team.
AI identifies the most effective response techniques and helps replicate successful experience.
Turn every manager into an expert at overcoming client doubts.

Next-level onboardingBETA

New managers reach full productivity much faster thanks to personalized learning plans.
AI automatically identifies knowledge gaps and creates individual development paths with instant feedback.
Each manager gets personalized development recommendations - no universal programs, only what they specifically need to achieve results.

Scheduled email reports

Receive analytics directly in your email in a convenient format.
Automatic delivery of key sales metrics without needing to access the app.
Flexible report settings allow creating personalized versions with needed metrics and delivery frequency.

CRM synchronization

Bidirectional integration with popular CRM systems automatically enriches databases with quality data.
AI analyzes calls and fills all necessary fields: contacts, needs, deal stages, next steps.
No errors, duplicates, or lost leads.

Pricing Plans

Choose the right plan for your business

Free

AED 0/mo

For startups and small sales teams. Explore AI call analytics with no commitment and assess your team's performance

200
minutes included
  • 100% Automatic Call Monitoring
  • AI evaluation of every conversation in seconds
  • Visual Call Stage Map
  • Flexible Checklists
  • Department Performance Comparison
  • Identifying Leaders and Underperformers
  • Quality dynamics for any period
  • Automated email reports
  • REST API for Integrations
Select Plan

Spark

AED949/mo

For sales teams of 3-10 reps. Automate call quality control and save your sales manager up to 20 hours monthly

6 000
minutes included
AED 0,16
per minute
AED 0,22
overage

Includes everything from Free

+
  • Instant alerts for critical errors
  • Automatic Lead Qualification Using BANT
  • Detection of leaked leads
  • Lead scoring by probability of closure
Select Plan

Growth

AED1 549/mo

For growing teams of 10-25 reps. Scale quality control, compare departments and identify conversion growth opportunities

11 000
minutes included
AED 0,14
per minute
AED 0,19
overage

Includes everything from Spark

+
  • Signals on Upsale
  • Analysis of Failure Causes
  • Risk Warning in Transaction
  • Deal Closure Forecast
Select Plan

Scale

AED3 799/mo

For large teams of 25+ reps. Full quality control automation, deep analytics and sales forecasting

30 000
minutes included
AED 0,13
per minute
AED 0,17
overage

Includes everything from Growth

+
  • Forecast by periods
  • Pipeline Review
  • Voice of the Customer (VoC)
Select Plan

On-Premise

Deploy SpeechMetrics on your infrastructure with full control over data and settings.

Full data controlHosted in your data centerCustom integrationsDedicated support99.9% SLA

from

$10,000

Plan Comparison

FeatureFreeSparkGrowthScale
100% Automatic Call Monitoring
AI evaluation of every conversation in seconds
Visual Call Stage Map
Flexible Checklists
Department Performance Comparison
Identifying Leaders and Underperformers
Quality dynamics for any period
Automated email reports
REST API for Integrations
Instant alerts for critical errors
—
Automatic Lead Qualification Using BANT
—
Detection of leaked leads
—
Lead scoring by probability of closure
—
Signals on Upsale
—
—
Analysis of Failure Causes
—
—
Risk Warning in Transaction
—
—
Deal Closure Forecast
—
—
Forecast by periods
—
—
—
Pipeline Review
—
—
—
Voice of the Customer (VoC)
—
—
—

Ready to take action?

Ready to take action?

We'll conduct a live demonstration tailored to your business specifics. We'll explain the capabilities, discuss integrations, and show how it can work specifically for you. We'll honestly answer all your questions. No obligations — just let's get acquainted.

Book a consultation
Quick start
Free consultation
Results in 30 days
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Questions about SpeechMetrics

Questions about SpeechMetrics

Answers to the most frequently asked questions about our call analytics solution.

LogoNeuroPlume
Russian, English, German, French, Spanish, Arabic, and other European languages are supported with up to 98% accuracy. AI analysis of key topics and emotions is constantly retrained on industry data. The system also adapts to various dialects and regional speech features.

LogoNeuroPlume
We support integrations with CRM systems, telephony, accounting systems, and other corporate solutions. Our solution adapts to your current processes without needing to replace existing infrastructure.

LogoNeuroPlume
We have a proprietary audio quality enhancement solution that improves recording clarity before analysis. The system uses advanced noise reduction and speech restoration algorithms, allowing effective work even with low-quality recordings.

LogoNeuroPlume
All call recordings are encrypted during transmission and storage. We use secure cloud storage and follow strict data privacy policies. SpeechMetrics fully complies with GDPR requirements for European clients, Russian Federal Law No. 152-FZ "On Personal Data" and UAE data protection regulatory requirements. We ensure consent for personal data processing, right to data deletion and modification, encryption during transmission and storage, data localization according to jurisdictional requirements.

LogoNeuroPlume
Basic connection and setup takes 1 to 3 business days. Complex integrations and custom developments may require additional time, which we evaluate individually.

LogoNeuroPlume
Yes, we provide a demo version of SpeechMetrics to familiarize yourself with the system functionality before making an implementation decision.

LogoNeuroPlume
The targeted alerts and notifications system is in testing phase. It will allow receiving instant notifications about important events in calls.

LogoNeuroPlume
The pricing model depends on the number of managers and volume of processed calls. The rate for each client is calculated individually considering business specifics and needs. We offer flexible tariff plans adapted to company size and system usage intensity.

Didn't find an answer to your question?

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SpeechMetrics — Speech Analytics for Sales growth — NeuroPlume