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SpeechMetrics

Speech analytics for sales teams

You analyze individual calls manually and build plans on intuition — but you only see a small fraction of what happens in negotiations.

SpeechMetrics gives you full control: see every call clearly, know exactly where deals are lost and what needs to be fixed right now.

SpeechMetrics Dashboard

What problems do we solve?

What problems do we solve?

Main problems of sales departments that prevent effective work

Low lead conversion rates

Managers often focus on the number of calls rather than the result. Lots of activity, few real sales.

Deals regularly fall through due to manager errors. Without knowing these problem areas, warm leads are lost again and again.

Incomplete call quality control

Manual listening takes too much time — you can check a maximum of 2-5% of calls.

As a result, most conversations remain unanalyzed, and problems in managers' work are identified too late.

Delays in receiving analytics

Reports are prepared manually, data loses relevance. Call analysis reaches management with significant delays.

Without real-time analytics, it's impossible to quickly respond to emerging problems.

Slow adaptation of new employees

New managers slowly reach results due to chaotic training. Everyone learns through trial and error.

Effective techniques of experienced employees remain unknown to newcomers. There's no system for knowledge and skills transfer.

SpeechMetrics Capabilities

SpeechMetrics Capabilities

A unified solution helps sales departments increase work efficiency, improve negotiation quality, and boost deal conversion rates.

360° sales department analytics

Complete efficiency picture: from overall metrics to detailed analysis of each call.
Multi-level analysis of teams, departments, and managers with trend identification and problem areas.
Interactive charts, tables, and diagrams with performance dynamics provide complete process understanding for informed decision-making.

Script execution control

The system automatically tracks every step of negotiations: from greeting to deal closure.
See exactly where the manager deviated from the script and lost the client.
Turn even beginners into professionals with +47% conversion to sales.

Systematic objection handling

Create a unified standard for objection handling for the entire team.
AI identifies the most effective response techniques and helps replicate successful experience.
Turn every manager into an expert at overcoming client doubts.

Next-level onboardingBETA

New managers reach full productivity much faster thanks to personalized learning plans.
AI automatically identifies knowledge gaps and creates individual development paths with instant feedback.
Each manager gets personalized development recommendations - no universal programs, only what they specifically need to achieve results.

Scheduled email reports

Receive analytics directly in your email in a convenient format.
Automatic delivery of key sales metrics without needing to access the platform.
Flexible report settings allow creating personalized versions with needed metrics and delivery frequency.

CRM synchronization

Bidirectional integration with popular CRM systems automatically enriches databases with quality data.
AI analyzes calls and fills all necessary fields: contacts, needs, deal stages, next steps.
No errors, duplicates, or lost leads.

Ready to take action?

Ready to take action?

We'll conduct a live demonstration tailored to your business specifics. We'll explain the capabilities, discuss integrations, and show how it can work specifically for you. We'll honestly answer all your questions. No obligations — just let's get acquainted.

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Results in 30 days
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Questions about SpeechMetrics

Questions about SpeechMetrics

Answers to the most frequently asked questions about our call analytics solution.

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Russian, English, German, French, Spanish, Arabic, and other European languages are supported with up to 98% accuracy. AI analysis of key topics and emotions is constantly retrained on industry data. The system also adapts to various dialects and regional speech features.

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We support integrations with CRM systems, telephony, accounting systems, and other corporate solutions. Our solution adapts to your current processes without needing to replace existing infrastructure.

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We have a proprietary audio quality enhancement solution that improves recording clarity before analysis. The system uses advanced noise reduction and speech restoration algorithms, allowing effective work even with low-quality recordings.

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All call recordings are encrypted during transmission and storage. We use secure cloud storage and follow strict data privacy policies. SpeechMetrics fully complies with GDPR requirements for European clients, Russian Federal Law No. 152-FZ "On Personal Data" and UAE data protection regulatory requirements. We ensure consent for personal data processing, right to data deletion and modification, encryption during transmission and storage, data localization according to jurisdictional requirements.

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Basic connection and setup takes 1 to 3 business days. Complex integrations and custom developments may require additional time, which we evaluate individually.

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Yes, we provide a demo version of SpeechMetrics to familiarize yourself with the system functionality before making an implementation decision.

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The targeted alerts and notifications system is in testing phase. It will allow receiving instant notifications about important events in calls.

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The pricing model depends on the number of managers and volume of processed calls. The rate for each client is calculated individually considering business specifics and needs. We offer flexible tariff plans adapted to company size and system usage intensity.

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